fb995 Terms and Conditions

1Definitions and Interpretation

The following words and phrases used in this document have specific meanings, which are briefly described below:

• "fb995" or "Platform" — The fb995.lat website and all services, products and content included within it.
• "User" or "Member" — Any person who accesses services through a registered account on fb995.
• "Agreement" — The overall legal document formed by the combination of these terms and conditions, the privacy policy and the responsible gaming policy.
• "Wallet" — The virtual balance held in the user's fb995 account, expressed in Taka (BDT / ৳).
• "Bonus Funds" — Additional balance provided for promotional purposes, subject to specific wagering requirements before withdrawal.
• "BST" — Bangladesh Standard Time (UTC+6), which applies to all time-related matters.

2Eligibility and Age Requirement

The following eligibility conditions must be met to register and use services on fb995:

• You must be 21 years of age or older. All fb995 services are strictly prohibited for minors.
• You must register under your own identity and the information provided must be true and accurate.
• Each person is allowed only one account. Creating multiple accounts is strictly prohibited.
• You acknowledge that you are using this platform at your own financial responsibility and of your own free will.
• It is your own responsibility to participate in online gaming and betting activities in your area of residence.

fb995 may request proof documents at any time to verify age or identity and reserves the right to restrict account activity until verification is complete.

3Account Registration and Security

The following rules apply to creating and managing an account on fb995:

• At the time of registration you must provide your real name, correct date of birth, a valid email address and an active mobile number.
• You are solely responsible for keeping your account login details (username and password) completely confidential. Sharing this information with any third party is prohibited.
• If you suspect unauthorised access to your account, you must notify fb995 immediately via live chat.
• You are fully responsible for all activity conducted from your account until fb995 suspends that account.
• fb995 may verify the details of any account and request additional documents if necessary.

4Deposit and Withdrawal Policy

The following terms apply to financial transactions on fb995:

• Minimum deposit amount: ৳300 (for each payment method).
• Minimum withdrawal amount: ৳800.
• Withdrawal time: Processing is generally completed within 1 hour.
• Accepted payment methods: bKash, Nagad, Rocket and bank transfer.
• Deposits and withdrawals must be conducted only from a payment account registered in your own name.
• Making deposits or withdrawals using a third-party account is strictly prohibited and such transactions may be cancelled.
• fb995 reserves the right to suspend any transaction suspected of money laundering or fraud and may notify the relevant authorities if necessary.
• fb995 is not responsible for any delay caused by the payment gateway or network used at the time a deposit is credited to the wallet.

9Limitation of Liability

fb995 is committed to ensuring the highest standard of service. However, fb995's liability is limited in the following areas:

• Service disruptions caused by server maintenance, technical failures or internet disconnection.
• Delays or errors arising from third-party payment gateways or banking networks.
• Temporary suspension of any service for legal or regulatory reasons.
• Unforeseen events (force majeure) such as natural disasters, cyberattacks or government directives.

fb995 is not liable for any indirect, incidental or special damages. In any case, fb995's maximum liability is limited to the total amount you have deposited in the last 30 days.

10Privacy and Data Protection

fb995 gives the highest priority to protecting users' personal information:

• All your personal and financial information is kept secure through SSL encryption technology.
• fb995 does not sell your information to any third party. However, information may be provided to authorities under legal obligations.
• Information related to financial transactions is retained for a specified period for audit and security purposes.
• For more details, please read our Privacy Policy.

11Dispute Resolution

The following process will be followed for any dispute or complaint:

• As a first step, contact fb995's support team via 24/7 live chat.
• If the matter is not resolved via live chat, submit a detailed complaint by email to [email protected].
• fb995 will provide a formal response within 7 business days of receiving the email complaint.
• The relevant account may be temporarily restricted while a dispute is under review.
• fb995's decision will be considered final, although the user will have the opportunity to present reasonable evidence.

12Right to Amend Terms

fb995 reserves the right to partially or fully amend these terms and conditions at any time. Regarding changes:

• Users will be notified of significant changes via email or through a notice on the platform.
• Continuing to use fb995 after the amended terms are published will be considered acceptance of the revised terms.
• If you do not agree with the amended terms, you will be given the option to close your account and your valid balance will be returned.
• The date shown at the top of this page indicates the date of the most recent change.

Note on Responsible Gaming

fb995 places the highest importance on responsible gaming. This platform is for users aged 21 and above only. View gaming as a source of entertainment, not as a source of income.

For more details about responsible gaming, visit our Responsible Gaming page.