fb995 Privacy Policy — Your Information Is Completely Safe with Us

1. Introduction and Purpose

fb995 is a trusted online casino and betting platform committed to ensuring a safe and enjoyable experience for players in Bangladesh. When you create an account, make transactions, or use our services on the platform, providing certain personal information becomes necessary. The main purpose of this privacy policy is to clearly inform you about what information we collect, why we collect it, how we store it, and when we may share it with third parties.

fb995 always treats your privacy with the highest importance. We believe that transparency and trust are the foundation of a long-term relationship. That is why every step of our information collection and use is described in detail below.

2. Methods and Types of Information Collection

We collect information about you in various ways. These are described by category below:

2.1 Information You Provide Directly

When registering an account or using our services, you provide the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• Preferred payment method details (bKash, Nagad, Rocket, or bank account number)
• Government-approved document details for identity verification

2.2 Automatically Collected Information

When you use our website or app, the following information may be collected automatically through technical means:

• IP address and device type
• Browser type and version
• Website browsing history and session duration
• Information obtained from cookies and similar tracking technologies
• Transaction history and gaming activity logs

2.3 Information Received from Third Parties

We may also collect information from trusted third-party service providers for the purposes of identity verification, fraud prevention, or payment processing.

3. Purposes of Information Use

fb995 uses your information only for the following legitimate purposes:

• Creating and managing your account
• Processing deposits, withdrawals, and other financial transactions
• Age verification — only users aged 21 and above may use the service
• Providing customer support and resolving your issues
• Detecting and preventing fraudulent activity
• Improving our service quality and monitoring user experience
• Informing you about relevant promotions, bonus offers, and updates (based on your consent)
• Maintaining compliance with responsible gaming policy
• Meeting applicable legal obligations

4. Information Storage and Security

fb995 applies industry-standard security measures to keep your personal information safe. All data stored on our servers is protected through SSL encryption. We take the following steps to prevent unauthorized access to information:

• Use of 256-bit SSL/TLS encryption technology
• Secure database architecture and regular security testing
• Strict access controls — only authorized staff can view the information
• Firewall and intrusion detection systems
• Regular security audits and assessments

Your account information is stored for the entire period it remains active and for the duration required by legal obligations.

5. Sharing Information with Third Parties

fb995 may share your personal information with third parties in limited circumstances and for specific purposes. Those circumstances are described below:

5.1 Payment Processing Organizations

Necessary information is shared with bKash, Nagad, Rocket, and approved banks to complete your deposit and withdrawal transactions. These transactions are conducted through fully secure channels.

5.2 Identity Verification Services

We work with trusted identity verification services for fraud prevention and age verification. These organizations use the information only for the specific purpose of verification.

5.3 Legal Obligations

Information may be provided to authorities in response to a court order, government directive, or other legal obligation.

6. Cookies Policy

fb995 uses cookies to improve your browsing experience and maintain site functionality. Cookies are small text files stored on your device that collect information about site visits.

6.1 Types of Cookies

• Essential Cookies: Necessary for remembering your login state and maintaining secure sessions.
• Functionality Cookies: Remember your preferences, language, and other settings.
• Analytics Cookies: Help monitor and improve site usage.

You can disable cookies by changing your browser settings, however this may affect some site functionality.

7. Your Rights

As a user of fb995, you have the following rights over your personal information:

• Right of Access: The right to know what information we hold about you.
• Right of Rectification: The right to request correction of any inaccuracies in your information.
• Right of Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: The right to object to the use of your information for specific purposes.
• Right to Data Portability: The right to receive a copy of your information in a machine-readable format.
• Right to Withdraw Consent: The right to withdraw consent from marketing communications at any time.

To exercise any of the above rights, please contact our support team.

8. Protection of Minors' Information

fb995 is a platform for those aged 21 and above only. Collecting information from minors or providing them with services is a direct violation of our policy. If we become aware that information from a minor has been stored in our system, it will be deleted immediately and the associated account will be closed.

If you find out that a minor has created an account on fb995, please inform us urgently.

9. International Data Transfers

Our servers and third-party partners may be located in various countries. Even if your information is transferred to any country, we ensure that it will be handled in accordance with the protection standards described in this privacy policy. We ensure the security of all transferred data through contractual protection arrangements.

10. Steps in the Event of a Data Breach

Despite the highest security precautions, if a data breach occurs, fb995 will take the following steps:

• Immediately identify and contain the incident.
• Notify affected users as quickly as possible.
• Inform the relevant authorities where required.
• Strengthen security measures to prevent the same type of incident in the future.

11. Changes to the Privacy Policy

fb995 may update this privacy policy from time to time. For any significant changes, we will notify you in advance by email or through the platform. The revised policy will take effect from the date of publication. Continued use of fb995 after any changes will be considered as acceptance of the revised policy.

The "Last Updated" date shown at the top of this page always reflects the time of the most recent change.